Support

Questions, bug reports, billing issues, feedback: whatever you send, we read all of it and write back personally.

Email us

The fastest way to reach us:

support@evidence-lens.com

We usually reply within 1–2 business days.

Helpful links

Frequently asked questions

EvidenceLens is a fact-checking assistant. Once you give it a video, article, podcast or PDF, it identifies the key claims, checks them against scientific research, and returns a clear verdict for each one, linked to the studies. A Chrome extension covers YouTube, while a mobile app handles everything else.

YouTube videos, podcasts, online articles and news, and PDF documents such as research papers or reports are all supported. As a rule, anything that makes factual or scientific claims works well.

Yes, and you don't need a credit card. Every month you get 20 verifications, 50 summaries, and 30 chat messages. If you need more, Plus raises that to 300 verifications and adds unlimited summaries and chat.

Yes. There are no contracts or commitments, so nothing locks you in. You can cancel your Plus subscription from your dashboard, and you keep access until the current billing period ends.

Your content is held temporarily in the processing queue while your request is completed. Analysis results may be cached for reuse, and they can include quotations from what you submitted. Sharing is up to you: a public result link is created only if you decide to share, and anyone with that link can view the result you selected. Disabling the link removes its public snapshot.